Return Policy

Your purchase may be returned within 30 days of delivery for a full product refund. Product must be in new, unworn condition. No refund will be given if not in perfect re-sellable condition. Please note that if the product has custom non-refundable lenses, then the refund will only apply to the frame cost.

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes:

• 5–10 business days for your return to reach us
• 3–5 business days for us to process your return
• 5–10 business days for your bank to process the refund

Shipping is non-refundable.

We will notify you via e-mail of your refund once we've processed the returned item.

Exchanges:

If you wish to exchange an item, please specify the item’s name, color, and power, and include a copy of your invoice. There will be a $5.95 fee to cover processing and shipping costs. Please include a check made out to Outstanding Eyewear with your return, as we do not keep payment information on file.

All returns/exchanges must be safely packed in a suitable box. No envelopes can be used. Incoming shipments must be shipped USPS. The customer is responsible for items damaged or lost in transit. You may wish to insure the package.

Ship to:
Outstanding Eyewear
601 Jim Moran Blvd.
Deerfield Beach, FL 33442

*Please note that we do not accept personal hygiene products as returns or exchanges. All sales are final.